Terms and Conditions

Effective Date: 7 July 2025
Company: Cosmo Food EU Srl
Registered Office: Viale Porta Vercellina, 6
Email: info@cosmofood.eu

1. Acceptance of Terms

By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Provided

Cosmo Food EU offers export, sourcing, and logistics services for high-quality Italian food products to international importers and distributors. All services are subject to availability and change without notice.

3. Orders and Payments

  • Orders must be confirmed in writing and are subject to acceptance by Cosmo Food EU.
  • Payment terms are agreed upon contractually and must be fulfilled prior to shipment unless otherwise stated.
  • Late payments may incur additional charges or delay in order fulfillment.

4. Shipping and Delivery

  • Delivery timelines are estimates only and may vary based on product availability, customs, or logistical factors.
  • Cosmo Food EU is not liable for delays beyond its control.
  • Risk passes to the buyer upon dispatch of goods.

5. Returns and Claims

  • Any discrepancies or damage must be reported in writing within 7 days of receipt.
  • Returns are only accepted with prior written authorization and in compliance with our return policy.
  • Perishable or custom-made items are non-returnable unless proven defective.

6. Product Quality and Compliance

  • We ensure that all products meet applicable EU standards and relevant certifications (e.g., Organic, Halal, Kosher) if specified in the agreement.
  • It is the buyer’s responsibility to ensure compliance with import regulations in their country.

7. Limitation of Liability

  • Cosmo Food EU shall not be liable for indirect, incidental, or consequential damages.
  • Liability is limited to the value of the product or service supplied.

8. Intellectual Property

All content, including text, images, trademarks, and branding on this website, is the intellectual property of Cosmo Food EU and may not be reproduced without written consent.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information exchanged during the course of business.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Italy. Any disputes will be subject to the exclusive jurisdiction of the courts of Milan, Italy.

11. Amendments

Cosmo Food EU reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page with an updated effective date.